AppBook system is a unique application of its kind. It covers entire patient management, including planning and organization in medical office. On top of that AppBook has public part of application which is accessible for patients and offers patients opportunity find and make appointment booking with doctor in his medical office. This concept drastically decreases number of phone calls and emails from patients received by medical office.
Our application extremely facilitates patient organization in medical offices and thanks to integrated access control policy it’s suitable also for large health centres or even hospitals.
Each medical office created within our system has it’s own calendar which is updated in real time. Calendar offers variety of functions to plan and manage your patients in medical office.
Appbook has two parts. One is for your patients (public part), while the second (internal part) is designed for doctors, nurses and hospital management.
Public part of application
This part of AppBook is public and has accessible selected medical offices (not all medical offices needs to be public), in which patients can make bookings for appointments with doctors. Each published medical office has it’s own public calendar where patient can chose time slot and make booking. Booking process has three simple steps, each patient have to:
- Choose medical office
- Choose suitable date and time
- Fill informations about patient and confirm booking
As part of the public part of AppBook, your patients have an overview of their completed, but especially planned appointments in medical offices. Each patient can also self cancel its booking request directly via this interface, there’s no need to contact medical office by phone.
System AppBook, among other things, have integrated Content Management System (CMS), which manages you website content. If you are interested, with AppBook you can build an appointment booking system as part of website for your medical office or hospital. We can even customize design of website to reflect your corporate identity of your medical office and your requirements.
Internal part of application
Backend or internal part is available only for authorized users (management, doctors, nurses …) of medical office or hospital. Access to the various system modules is controlled through roles and access rights for each user. Basic elements of the internal part are interactive realtime calendars for each medical office created in system.
Each user has limited access to only chosen medical offices, or to medical offices where he is authorized to make data changes. Available tools for each medical office:
- Dashboard / Medical office calendar
- Summary of planned appointments
- Search patients, their reservations and appointments history
- Search for the next available timeslots or any other timeslots
- Creating reports for appointments
- Managing user access, roles and permissions
- Internal communication tool for messaging between users
- Possibility of closing clinics and automatic cancelation of patient appointments
- Managing time slots and dates of patient appointments
- … and many more
AppBook will increase your sales
Each patient that will not come to a meeting is loss for medical office. Our system with integrated SMS and Email reminders minimizes the risk of patient not attending to the scheduled appointment.
Despite everything, for any reason patient could not attend the scheduled appointment, using our system, he can cancel his booking request and make his term available for another patient. And all without having to contact the health center.
Be modern
Integration of advanced IT technologies into healthcare appears to be the right approach in building the company image. Your patients will love ability to choose term of their medical examination in your medical office from comfort of home or any other location.
Notification of upcoming forthcoming medical examination will improve your services and build loyalty in your patients.
AppBook key features
- Interactive realtime calendar with timeslots
- Standardized data import and export
- Management of health records and patients
- Time locks on dashboard calendar
- Overview of sent SMS messages
- Ability to send personalized SMS to patient
- Automated SMS send to patient on birthday
- Automatic conflict resolution on closing medical office for given dates
- Ability to cancel scheduled medical examination by patient
- Restrictions on number of patients active booking requests
- Ability to add attachments to appointments
- Integrated CMS (content management system)
- Intuitive interface
- Automatic email daily reports delivery
- Ability to show multiple medical offices calendars
- Generating detailed reports
- Conflict booking requests validation
- Automatic SMS and Email notifications
- Access control management for authorized users
- Dynamic timeslots (first or follow-up examination, standard, priority or VIP)
- System is accessible from anywhere
- Validation of doctor working hours and time of medical appointment
- Tablet and multimedia devices ready
- User management
- Possibility of two-factor authorization of users
- Automatic system updates
- Integrated messaging system between doctors, nurses and management
- Nearest booking term finder
- Timeslots generator
- Automatic timeslots planning
- Tool for searching patients booking requests
- Monthly, weekly or daily dashboard calendar
- . . . main tools overview